General Information

Allen Benjamin gives you the convenience of ordering online or working with an industrial distributor – order it your way, and buy with confidence.

SALES & SERVICE POLICY
Allen Benjamin Inc. will accept orders directly through the Allen Benjamin website, or through an Industrial Distributor.

TRANSPORTATION & SHIPPING INFORMATION
There are no additional charges for drop shipments. All international orders, unless otherwise specified, will be shipped via International Express Mail.

Allen Benjamin will not make shipping promises we cannot keep. This means no expediting calls and delayed shipments — at a great loss of time and money to all of us. Standard industry practice is to over or under ship by 10% on ordered quantities of tools unless otherwise specified at time of order. QUOTED prices on tools also are based on this industry practice, unless exact quantity pricing is requested. Please advise us of any discrepancy in quantity or pricing within 10 days, so that we can correct it promptly.

RETURNED GOODS POLICY
We guarantee all of our products to be of the finest quality, manufactured to standard industry tolerances and dimensions, and consistent with design criteria and application specifications. Should the need arise to return any products, please contact us for authorization at 800-528-7404. A restocking charge may apply.

HOLD FOR RELEASE & BLANKET ORDERS
It is our desire to help our customers with control of costly inventory. We will gladly accept orders for timed release shipments over a reasonable period to satisfy your "just in time" needs. We do consider these firm orders, subject to shipment of all remaining tools at the end of the contract period. Orders for timed release shipments or blanket orders must be placed through an Industrial Distributor.

TRIAL TOOLS
Our many years of experience clearly show that test or trial tool orders without a purchase order are rarely followed to final test conclusion. We can both follow results if a purchase order is issued at current price based upon the quantity being tested. If the test is successful, and additional tools are ordered, they will be priced at the larger quantity and the test tools will be credited to that order. Should the test fail, or performance not be as promised, based upon designs and recommendations made by Allen Benjamin, we will issue credit on the original test tool order. Test tool orders must be placed through an Industrial Distributor.

CREDIT CARD ORDERS
We accept the following credit cards: American Express, Master Card, and VISA.

Shop for Taps

View choices online for the best in carbide and HSSE tooling.

Product Literature

Product info on downloadable brochures and documents.

HSSE Tap Guide

Review the tool guide.

Contact Us

Contact Allen Benjamin direct by toll-free phone, fax or email.